INFORMATION ABOUT COVID-19

How can I amend or cancel my booking?

Cancellations can be effected through the web site in the access Your Booking section. Should you have any questions or need any help with your booking, please feel free to email headoffice@hotelopia.com, typing your Hotelopia booking reference number into the title of your email exactly as it appears in your travel documents or confirmation email.



Cancellation policy

Please note that it is the responsibility of the traveller to choose the most appropriate rates in view of current COVID-19 travel restrictions as all cancellations will be processed according to the applicable General Terms and Conditions of the booking whether that be flexible or non-refundable.



Please Note:

It is the responsibility of the traveller to choose the most appropriate rates in view of current COVID-19 travel restrictions as all cancellations will be processed according to the applicable General Terms and Conditions of the booking whether that be flexible or non-refundable.


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